Our Story

digitizing the worker's day

The year is 2003. Camera phones just made their debut, and the rise of mobilization was rapidly growing. It was also the year the founders of Librestream identified a common vision that still guides the company today. A vision to empower workers with technologies that help them rapidly diagnose, inspect, and maintain assets anywhere in the world.
This vision came out of the team’s deep roots in manufacturing where they witnessed the high costs and delays caused by inefficient communications. Often, teams waited a day for specialists to arrive onsite to see the issue resolved within 15 minutes. There had to be a better, more efficient way.
Out of their experience came the Onsight Augmented Reality Service Platform. Onsight is built for workers to collaborate virtually and access content from the world’s toughest environments and for the most demanding enterprises. Installed globally, Onsight delivers measurable business outcomes including increased aircraft availability, accelerated product delivery, and faster issue resolution. Librestream continuously innovates to digitize the worker’s day.

Our Timeline

Begins when we asked:
How can we help workers rapidly diagnose, inspect and troubleshoot assets?

Invented technology to virtually collaborate with remote experts and access augmented content.

Launched the world's first mobile virtual presence platform connecting remote workers and experts.

Connected the world's most extreme environments with Ex-Certified Rugged Smart Camera devices.

Optimized performance in ultra low bandwidth environments for augmented collaboration.

Released military grade security and firewall traversal services.

Expanded to smart devices, used by field service teams.

Recognized as the leading video enterprise solution in the market.

Customers recognized as innovators for achieving results using virtual presence.

Connected specialty video and test devices in live collaboration sessions as part of IoT.

Expanded virtual and augmented capabilities to smart glasses and wearables for hands-free collaboration.

Launched next generation of pioneer rugged smart camera with expanded augmented reality capabilities.

Announced the world's first multi-purpose industrial wearable with integrated thermal imaging camera.

Introduced specialized content solution for industrial teams to create, access, manage, and share content securely.

Expanded the Onsight Augmented Reality Service Platform with paperless digital work instructions for consistent procedures.

Where else will this idea lead?

Awards

Board of Directors

John Bishop
Geoff J. Catherwood
Steve B. Peri
James A Richardson
Kerry Thacher
Hai Tran-Viet
Charles Vaslet
Ben Weinberger

Management

John Bishop

President & CEO

Jereme Pitts

Chief Operating Officer

Paul Cadieux

Chief Financial Officer

Marieke Wijtkamp

SVP, Marketing

Charlie Neagoy

SVP, Customer Success

Mike Kidwell

VP, Human Resources

Bill Gillanders

VP, Engineering

Kent Wotherspoon

VP, Software Development

Jon Newman

VP, Product Management

Tim Harader

VP, Business Development

Dan Flynn

VP, North American Sales

Michael Murphy

VP, Emerging Markets

Dean Woods

VP, Global Account Development

Paul Rogan

Corporate Controller

Careers

We are always seeking high energy and talented people to continue expanding our products and services in the global enterprise collaborative video market. If you are interested in working at a fast-paced, high growth entrepreneurial company, Librestream may be the place for you.

Please forward your resume by email to Librestream Careers.

Software Developers (Full Stack)

Librestream is adding developers to our core team that designs, implements and supports our rapidly expanding digital field worker product portfolio and customer base. Librestream is a fast-growing company that develops leading-edge remote expert, digital work instruction, augmented reality and field intelligence solutions. Hosted on a wide variety of mobile and wearable devices, customers rely on Librestream products to operate in extreme network and environmental conditions around the world.

Candidates should have at least three years of industry experience designing and implementing full stack web solutions combined with exposure to conventional mobile and/or desktop application development.  You will be working with a constantly evolving set of new technologies so you must have a passion for technology and a desire to learn.  We’re looking for candidates that are great problem solvers, enjoy being challenged, communicate well and have the knowledge, dedication and attention to detail required to create secure, robust and scalable solutions. 

General Responsibilities : 

  • Full stack web development and maintenance 
  • Develop, test, debug and support new and existing software products for mobile, desktopserver and cloud server platforms 
  • Software defect troubleshooting and problem resolution 
  • Collaborate with support team and customers to resolve technical issues  
  • Integration of software security updates and patches 
  • Develop test software for development, validation, customer support and production purposes 
  • Software test and verification 

Requirements: 

  • Diploma in Computer Science, Computer Engineering or a related field (or equivalent experience) 
  • 3+ years of experience as a full stack web developer with a good understanding of web application architecture 
  • Expertise with Java, JavaScript, HTML5, CSS, REST, SQL 
  • Expertise with Javascript frameworks such as React, Angular or Polymer 
  • Experience with C/C++/C# 
  • Experience with SQL database design 
  • Familiarity with building large-scale services on AWS and/or Azure cloud platforms 
  • Strong problem solving and debugging skills 
  • Hands-on self-starter with proven ability to craft robust, secure, maintainable code 
  • Effective communicator able to work well with other team members 

DESIRABLE: 

  • Experience with Node.js, Elasticsearch, Redis, Linux server deployment 
  • Application development experience on one or more of iOS, Android and Windows platforms 
  • Development experience on wearable computers (e.g. Android-based, Microsoft HoloLens) 
  • Experience with any of the following: Xamarin, XCode, MySQL (or similar), OpenGL, build/test automation, user interface design, web API creation, IoT solutions 
  • AR development experience with Vuforia/ARCore/ARKit 

 

  • Experience with cloud-based ML, AI, data analytics such as Azure Cognitive Services/Google Cloud AI/IBM Watson/Amazon Machine Learning 
  • Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms 
  • Familiarity with Azure DevOps 

Full-time Position 

Location: Librestream Headquarters, 895 Waverley Street, Winnipeg, MB, Canada R3T 5P4 

Start Date: As soon as possible 

How to Apply: Please forward resumes by email to careers@librestream.com 

 

Mobile and Wearable Application Developer

Librestream is adding developers to our core team that designs, implements and supports our rapidly expanding digital field worker product portfolio and customer base. Librestream is a fast-growing company that develops leading-edge remote expert, digital work instruction, augmented reality and field intelligence solutions. Hosted on a wide variety of mobile and wearable devices, customers rely on Librestream products to operate in extreme network and environmental conditions around the world. Candidates should have at least three years of industry experience designing and implementing applications on mobile phones, tablets and wearable devices. You will be working with a constantly evolving set of new technologies so you must have a passion for technology and a desire to learn. We’re looking for candidates that are great problem solvers, enjoy being challenged, communicate well and have the knowledge, dedication and attention to detail required to create secure, robust and scalable solutions.

GENERAL RESPONSIBILITIES:

  • Mobile and wearable application design, implementation, maintenance and support
  • Develop, test, debug and support new and existing software products
  • Software defect troubleshooting and problem resolution
  • Collaborate with support team and customers to resolve technical issues
  • Integration of software security updates and patches
  • Develop test software for development, validation, customer support and production purposes
  • Software test and verification

REQUIREMENTS:

  • Diploma in Computer Science, Computer Engineering or a related field (or equivalent experience)
  • 3+ years of experience developing native applications for iOS and/or Android mobile phones, tablets and wearable devices
  • Expertise with one or more of C#, Java, Swift, and/or Objective C
  • Strong problem solving and debugging skills
  • Hands-on self-starter with proven ability to craft robust, secure, maintainable code
  • Effective communicator able to work well with other team members

DESIRABLE:

  • Experience with C, C++, REST, SQL, JavaScript, HTML5
  • Highly desirable to have cross-platform development experience using Xamarin or similar tools.
  • Highly desirable to have development experience on wearable computers (e.g. Android-based, Microsoft HoloLens)
  • Experience with functional and reactive programming
  • Exposure to application development on Windows platforms
  • AR development experience with Vuforia/ARCore/ARKit
  • 3D UI using Unity or similar
  • Experience with any of the following: XCode, MySQL (or similar), OpenGL, build/test automation, user interface design, web API creation, IoT solutions
  • Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms
  • Familiarity with Azure DevOps

Full-time Position

Location: Librestream Headquarters, 895 Waverley Street, Winnipeg, MB, Canada R3T 5P4

Start Date: As soon as possible

HOW TO APPLY: Please forward resumes by email to careers@librestream.com.  Recent graduates please include a copy of academic transcripts.

Senior Machine Learning Engineer

Librestream is adding a senior machine learning engineer to our core team that designs, implements and supports our rapidly expanding digital field worker product portfolio and customer base. Librestream is a fast-growing company that develops leading-edge remote expert, digital work instruction, augmented reality and field intelligence solutions. Hosted on a wide variety of mobile and wearable devices, customers rely on Librestream products to operate in extreme network and environmental conditions around the world.

Candidates should have at least ten years of industry experience designing and implementing full stack web solutions combined with exposure to conventional mobile and/or desktop application development. You will be working with a constantly evolving set of new technologies so you must have a passion for technology and a desire to learn. We’re looking for candidates that are great problem solvers, enjoy being challenged, communicate well and have the knowledge, dedication and attention to detail required to create secure, robust and scalable solutions.

GENERAL RESPONSIBILITIES:

· Applied research, implementation, testing and training of features utilizing machine learning services

· Full stack web development and maintenance

· Develop, test, debug and support new and existing software products for mobile, desktop, server and cloud server platforms

· Provide technical guidance to more junior level developers.

· Develop test software for development, validation, customer support and production purposes

· Software test and verification

REQUIREMENTS:

· Diploma in Computer Science, Computer Engineering or a related field (or equivalent experience)

· 10+ years of experience as a full stack web developer with a good understanding of web application architecture

· 2+ years of experience in data science areas of artificial intelligence, computer vision or natural language processing

· Experience with cloud-based ML, AI, data analytics such as Azure Cognitive Services/Google Cloud AI/IBM Watson/Amazon Machine Learning

· 2+ years of experience in video streaming technologies

· Expertise with Java, JavaScript, HTML5, CSS, REST, SQL

· Expertise with Javascript frameworks such as React, Angular or Polymer

· Experience with C/C++/C#

· Experience with SQL database design

· Familiarity with building large-scale services on AWS and/or Azure cloud platforms

· Strong problem solving and debugging skills

· Hands-on self-starter with proven ability to craft robust, secure, maintainable code

· Effective communicator able to work well with other team members

DESIRABLE:

· Experience with Node.js, Elasticsearch, Redis, Linux server deployment

· Application development experience on one or more of iOS, Android and Windows platforms

· Development experience on wearable computers (e.g. Android-based, Microsoft HoloLens)

· Experience with any of the following: Xamarin, XCode, MySQL (or similar), OpenGL, build/test automation, user interface design, web API creation, IoT solutions

· AR development experience with Vuforia/ARCore/ARKit

· Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms

· Familiarity with Azure DevOps

Full-time Position

Location: Librestream Headquarters, 895 Waverley Street, Winnipeg, MB, Canada R3T 5P4

Technical Support Engineer

Librestream is a fast-growing company with a globally deployed industrial Augmented Reality platform. Frontline workers in 120 countries use the Onsight AR platform on wearables and mobile devices every day to accelerate problem solving and capture data for AI-based machine learning.

The Technical Support Engineer must enjoy working with others, be a fast learner, have excellent technical diagnostic skills, and enjoy a fast-paced environment. We are looking for an enthusiastic individual who can handle multiple tasks and be committed to customer satisfaction. Experience in supporting software products and working with enterprise customers is required. 

We are seeking high energy and talented people to continue expanding our technology products and services in the global industrial market. If you are interested in working at a fast-paced, high growth, entrepreneurial company, then Librestream is the place for you. 

Please note: This is not an IT administrator or generalist helpdesk position. This position is in support of a sophisticated SaaS platform and requires substantial enterprise level application software support and networking knowledge. 

 

Your responsibilities will be:  

  • Provide technical support by phone or electronically to corporate clients, business partners, and colleagues throughout EMEA 
  • Respond promptly to customer inquiries in a professional manner and within stated response times 
  • Troubleshoot technical problems to determine whether they are hardware, network or software related, and attempt to assess and remedy the problem with the initial call 
  • Acquire proficiency in Librestream video collaboration products and services 
  • Assist other support personnel as needed and maintain visibility into all active support requests to ensure timely response and proper follow-through by others 
  • Coordinate field issues with Development team to drive future release functionality and updates 
  • Keep detailed records of customer support cases in the corporate CRM 
  • Analyze and report on defined CRM support metrics and trends 
  • Participate in on-call rotation to support customers after-hours and on weekends 

 

Job Requirements: 

  • A relevant post-secondary degree such as Computer Science, Engineering, or Technical diploma 
  • 3-5 years of experience in a technical support role supporting enterprise level application software with strong preference for SaaS products experience 
  • Experience in supporting technologies that include cloud computing, networking, video streaming, and broad platform support such as PCs, smartphones/tablets and wearables 
  • Excellent communication skills – verbal & written 
  • Strong ability in problem analysis and problem solving 
  • Detail oriented and ability to multi-task under pressure 

 

Job type: Full time 

Location: Must currently reside in Winnipeg and be authorized to work in Canada 

Marketing Operations Specialist

Librestream is a fast-growing company with a globally deployed industrial Augmented Reality platform. Frontline workers in 120 countries use the Onsight AR platform on wearables and mobile devices every day to accelerate problem solving and capture data for AI-based machine learning.

Librestream is seeking a full-time Marketing Operations Specialist. In this role, you are responsible for the full martech infrastructure and stack, data processes, analysis and measurement, and best practice training for the Marketing and Inside Sales teams. To be successful, the ideal candidate will be a martech savvy professional who thrives in a fast pace dynamic environment with proven experience in identifying, driving and measuring value from tools such as Pardot, Salesforce, Salesloft and Drift. 

 

The Marketing Operations Specialist works closely with marketing, sales and the Salesforce administrator to champion martech tool evaluation and selectiondeployment and integration across the stackdatabase maintenance and manipulationcampaign build-out, analysis and optimization within the tools, and measurement and continuous improvement recommendations. 

Responsibilities 

  • Develop the martech stack across the lead lifecycle and ensure each step, from lead entry to converted customer, is operationalized and optimized cross-functionally  
  • Manage the systems and processes across our martech stack including tools such as Pardot, Drift, Salesloft, Google Ads/Analytics, ZoomInfo and Salesforce  
  • Optimize data and integration between marketing tech tools for workflows that scale 
  • Recommend approaches for data optimization, including data acquisition, list segmentation, data cleanliness and integrity  
  • Perform data cleansing and enrichment processes, driving best practices in data management 
  • Analyze ongoing metrics and recommend changes for improved campaign effectiveness 
  • Develop multi-touch attribution models and frameworks to assign credit for traffic and conversions across a variety of channels and touchpoints 
  • Create and optimize marketing and inside sales dashboards and reports 
  • Work with demand gen and inside sales to configure and analyse A/B testing results 
  • Develop stylized Pardot and other forms using CSS, HML and HTML that integrate across tools  
  • Develop custom code (e.g. JavaScript) to supplement functions in Pardot and Salesforce 
  • Stay current on marketing operations including trends, tools, and best practices  

 

Requirements 

  • Degree or Diploma in Marketing, Technology or Business 
  • 35 years experience in high-tech B2B marketing operations or demand generation 
  • Data-driven marketer; highly analytical, organized and detail-oriented, self-starter 
  • Excellent communication and organizational skills, a creative problem solver  
  • Strong project management capabilities, including the ability to accurately specify project timeframes, and manage multiple priorities and tasks simultaneously 
  • Direct experience with Pardot and Salesforce CRM including reportscampaigns and dashboards 
  • Experience with Inside sales tools such as Salesloft and online Chatbot tools such as Drift  
  • Experience in developing custom code (e.g. using JavaScript) to supplement tools and knowledge of HTML and CSS 
  • Experience with Analytic studio (BI, B2b analytics, Tableau, etc.is an asset  
Software Developers (Software Support Team)

Librestream is a fast-growing company with a globally deployed industrial Augmented Reality platform. Frontline workers in 120 countries use the Onsight AR platform on wearables and mobile devices every day to accelerate problem solving and capture data for AI-based machine learning.

Our Software Support Team is recruiting Software Developers to maintain and support applications and services for mobile, desktop, server and cloud server platforms. We have immediate openings for intermediate to senior roles.

If you are dedicated to building high quality software, are a great problem solver, enjoy being challenged and are detail oriented, we want you on our growing team to create secure, robust and scalable solutions. A passion for technology and a desire to learn is a must with the constantly evolving set of new technologies at Librestream.

RESPONSIBILITIES INCLUDE:

· Software development support of software products for mobile, desktop, server and cloud server platforms

· Software defect troubleshooting and problem resolution

· Full stack maintenance and development

· Creation of maintenance and hotfix releases for applications and services

· Collaborate with support team and customers to resolve technical issues

· Creation and maintenance of custom branded versions of applications and services

· Updates of third-party libraries and code

· Ports to new platforms (e.g. wearable devices)

· Integration of software security updates and patches

· Regional localization

· Develop test software for development, validation, customer support and production purposes

· Occasional after-hours work may be required in response to urgent issues

DESIRED QUALIFICATIONS:

· Diploma in Computer Science, Computer Engineering or a related field (or equivalent experience)

· Minimum 5 years related software development experience.

· Proven ability to apply strong problem solving, debugging and general software development skills

· Familiarity with a wide variety of platforms and technologies

· Experienced with C# or ASP.NET

· Application development experience on one or more of iOS, Android and Windows platforms

· Experience as a full stack web developer with a good understanding of web application architecture

· Familiarity with AWS and/or Azure cloud platforms

· Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms

· Experience with any of the following: Xamarin, SQL, build/test automation, software security scan tools

· Development experience on wearable computers (e.g. Android-based, Microsoft HoloLens) is an asset

· Effective communicator able to work well with other team members

· Hands-on self-starter able to tackle problems without close supervision

· Familiarity with Azure DevOps

Full-time Position

Location: Librestream Headquarters, 895 Waverley Street, Winnipeg, MB, Canada R3T 5P4

Start Date: Early February

Note: Only candidates currently residing in Canada will be considered. HOW TO APPLY: Please forward resumes by email to careers@librestream.com

Intermediate Software Test and Automation Specialist

Librestream Technologies Inc., the leader in enterprise-grade mobile video collaboration technology, is looking for talented and motivated Software Test and Automation Specialists to join the Validation team. You will be part of the core team responsible for verifying that Librestream products and services comply with our high standards and enterprise grade availability requirements.

GENERAL RESPONSIBILITIES:

· Perform verification and validation testing

· Test hardware and software products for mobile, desktop and server platforms

· Execute test cases, analyze and report test results

· Develop, document, maintain and execute test plans according to specifications provided

· Log, track and follow through on all software defects, enhancements, and changes from identification to resolution using the bug database

· Recommend and implement testing and automation process improvements

· Coordinate with support team to reproduce issues reported in the field

DESIRED QUALIFICATIONS:

· Diploma or Bachelor in Computer Science, Computer Engineering or a related field (or equivalent experience)

· Minimum 4 years of experience with software testing, verification and validation in a production environment

· Minimum 4 years of experience in using defect tracking and test management tools

· Minimum 4 years of experience developing and maintaining automated tests using Ranorex, Selenium and other similar tools.

· Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms

· Familiarity with Windows, iOS and Android operating systems

· Familiarity with virtual machines and servers

· Familiarity with cloud platforms

· Experience with any of the following would be an asset: C#, .NET, scripting languages, Agile development and RANOREX or other automation tools.

· Effective communicator able to work well with other team members with moderate supervision

Full-time Position

Location: Librestream Head Office (895 Waverley Street, Winnipeg, MB R3T 5P4)

Start Date: ASAP HOW TO APPLY: Please forward resumes by email to careers@librestream.com.

(Application Deadline: Jan 22, 2021 however we encourage you to apply as early as possible)