Our Story

digitizing the worker's day

The year is 2003. Camera phones just made their debut, and the rise of mobilization was rapidly growing. It was also the year the founders of Librestream identified a common vision that still guides the company today. A vision to empower workers with technologies that help them rapidly diagnose, inspect, and maintain assets anywhere in the world.
This vision came out of the team’s deep roots in manufacturing where they witnessed the high costs and delays caused by inefficient communications. Often, teams waited a day for specialists to arrive onsite to see the issue resolved within 15 minutes. There had to be a better, more efficient way.
Out of their experience came the Onsight Augmented Reality Service Platform. Onsight is built for workers to collaborate virtually and access content from the world’s toughest environments and for the most demanding enterprises. Installed globally, Onsight delivers measurable business outcomes including increased aircraft availability, accelerated product delivery, and faster issue resolution. Librestream continuously innovates to digitize the worker’s day.

Our Timeline

Begins when we asked:
How can we help workers rapidly diagnose, inspect and troubleshoot assets?

Invented technology to virtually collaborate with remote experts and access augmented content.

Launched the world's first mobile virtual presence platform connecting remote workers and experts.

Connected the world's most extreme environments with Ex-Certified Rugged Smart Camera devices.

Optimized performance in ultra low bandwidth environments for augmented collaboration.

Released military grade security and firewall traversal services.

Expanded to smart devices, used by field service teams.

Recognized as the leading video enterprise solution in the market.

Customers recognized as innovators for achieving results using virtual presence.

Connected specialty video and test devices in live collaboration sessions as part of IoT.

Expanded virtual and augmented capabilities to smart glasses and wearables for hands-free collaboration.

Launched next generation of pioneer rugged smart camera with expanded augmented reality capabilities.

Announced the world's first multi-purpose industrial wearable with integrated thermal imaging camera.

Introduced specialized content solution for industrial teams to create, access, manage, and share content securely.

Expanded the Onsight Augmented Reality Service Platform with paperless digital work instructions for consistent procedures.

Where else will this idea lead?

Awards

Board of Directors

John Bishop
Geoff J. Catherwood
Steve B. Peri
James A Richardson
Kerry Thacher
Hai Tran-Viet
Charles Vaslet
Ben Weinberger

Management

John Bishop

President & CEO

Jereme Pitts

Chief Operating Officer

Paul Cadieux

Chief Financial Officer

Marieke Wijtkamp

SVP, Marketing

Charlie Neagoy

SVP, Customer Success

Mike Kidwell

VP, Human Resources

Bill Gillanders

VP, Engineering

Kent Wotherspoon

VP, Software Development

Jon Newman

VP, Product Management

Tim Harader

VP, Business Development

Dan Flynn

VP, North American Sales

Michael Murphy

VP, Emerging Markets

Dean Woods

VP, Global Account Development

Paul Rogan

Corporate Controller

Careers

We are always seeking high energy and talented people to continue expanding our products and services in the global enterprise collaborative video market. If you are interested in working at a fast-paced, high growth entrepreneurial company, Librestream may be the place for you.

Please forward your resume by email to Librestream Careers.

Software Developers (Full Stack)

Librestream is adding developers to our core team that designs, implements and supports our rapidly expanding digital field worker product portfolio and customer base. Librestream is a fast-growing company that develops leading-edge remote expert, digital work instruction, augmented reality and field intelligence solutions. Hosted on a wide variety of mobile and wearable devices, customers rely on Librestream products to operate in extreme network and environmental conditions around the world.

Candidates should have at least three years of industry experience designing and implementing full stack web solutions combined with exposure to conventional mobile and/or desktop application development.  You will be working with a constantly evolving set of new technologies so you must have a passion for technology and a desire to learn.  We’re looking for candidates that are great problem solvers, enjoy being challenged, communicate well and have the knowledge, dedication and attention to detail required to create secure, robust and scalable solutions. 

General Responsibilities : 

  • Full stack web development and maintenance 
  • Develop, test, debug and support new and existing software products for mobile, desktopserver and cloud server platforms 
  • Software defect troubleshooting and problem resolution 
  • Collaborate with support team and customers to resolve technical issues  
  • Integration of software security updates and patches 
  • Develop test software for development, validation, customer support and production purposes 
  • Software test and verification 

Requirements: 

  • Diploma in Computer Science, Computer Engineering or a related field (or equivalent experience) 
  • 3+ years of experience as a full stack web developer with a good understanding of web application architecture 
  • Expertise with Java, JavaScript, HTML5, CSS, REST, SQL 
  • Expertise with Javascript frameworks such as React, Angular or Polymer 
  • Experience with C/C++/C# 
  • Experience with SQL database design 
  • Familiarity with building large-scale services on AWS and/or Azure cloud platforms 
  • Strong problem solving and debugging skills 
  • Hands-on self-starter with proven ability to craft robust, secure, maintainable code 
  • Effective communicator able to work well with other team members 

DESIRABLE: 

  • Experience with Node.js, Elasticsearch, Redis, Linux server deployment 
  • Application development experience on one or more of iOS, Android and Windows platforms 
  • Development experience on wearable computers (e.g. Android-based, Microsoft HoloLens) 
  • Experience with any of the following: Xamarin, XCode, MySQL (or similar), OpenGL, build/test automation, user interface design, web API creation, IoT solutions 
  • AR development experience with Vuforia/ARCore/ARKit 

 

  • Experience with cloud-based ML, AI, data analytics such as Azure Cognitive Services/Google Cloud AI/IBM Watson/Amazon Machine Learning 
  • Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms 
  • Familiarity with Azure DevOps 

Full-time Position 

Location: Librestream Headquarters, 895 Waverley Street, Winnipeg, MB, Canada R3T 5P4 

Start Date: As soon as possible 

How to Apply: Please forward resumes by email to careers@librestream.com 

 

Mobile and Wearable Application Developer

Librestream is adding developers to our core team that designs, implements and supports our rapidly expanding digital field worker product portfolio and customer base. Librestream is a fast-growing company that develops leading-edge remote expert, digital work instruction, augmented reality and field intelligence solutions. Hosted on a wide variety of mobile and wearable devices, customers rely on Librestream products to operate in extreme network and environmental conditions around the world. Candidates should have at least three years of industry experience designing and implementing applications on mobile phones, tablets and wearable devices. You will be working with a constantly evolving set of new technologies so you must have a passion for technology and a desire to learn. We’re looking for candidates that are great problem solvers, enjoy being challenged, communicate well and have the knowledge, dedication and attention to detail required to create secure, robust and scalable solutions.

GENERAL RESPONSIBILITIES:

  • Mobile and wearable application design, implementation, maintenance and support
  • Develop, test, debug and support new and existing software products
  • Software defect troubleshooting and problem resolution
  • Collaborate with support team and customers to resolve technical issues
  • Integration of software security updates and patches
  • Develop test software for development, validation, customer support and production purposes
  • Software test and verification

REQUIREMENTS:

  • Diploma in Computer Science, Computer Engineering or a related field (or equivalent experience)
  • 3+ years of experience developing native applications for iOS and/or Android mobile phones, tablets and wearable devices
  • Expertise with one or more of C#, Java, Swift, and/or Objective C
  • Strong problem solving and debugging skills
  • Hands-on self-starter with proven ability to craft robust, secure, maintainable code
  • Effective communicator able to work well with other team members

DESIRABLE:

  • Experience with C, C++, REST, SQL, JavaScript, HTML5
  • Highly desirable to have cross-platform development experience using Xamarin or similar tools.
  • Highly desirable to have development experience on wearable computers (e.g. Android-based, Microsoft HoloLens)
  • Experience with functional and reactive programming
  • Exposure to application development on Windows platforms
  • AR development experience with Vuforia/ARCore/ARKit
  • 3D UI using Unity or similar
  • Experience with any of the following: XCode, MySQL (or similar), OpenGL, build/test automation, user interface design, web API creation, IoT solutions
  • Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms
  • Familiarity with Azure DevOps

Full-time Position

Location: Librestream Headquarters, 895 Waverley Street, Winnipeg, MB, Canada R3T 5P4

Start Date: As soon as possible

HOW TO APPLY: Please forward resumes by email to careers@librestream.com.  Recent graduates please include a copy of academic transcripts.

Partner Marketing Manager

As Partner Marketing Manager, you will identify and develop new and existing partners to drive revenue and brand opportunities for Librestream. You will manage partner marketing programs and sales enablement to support expansion and growth of the company’s services and products. You are responsible for ensuring that partners are motivated, educated, and enabled to build pipeline and to act as strong advocates for our brand. You will work closely with business development, demand generation, communications, and product marketing teams.

In your role, you will:  

  • Work with partners directly and colleagues on strategies and campaigns to drive pipeline such as content for email campaigns, call scripts, webinars, and prospect list profiles 
  • Encourage and support partnerwith virtual and in-person events that feature Librestream including pre-promotion, at-event strategies and follow-up content 
  • Train partners on customer-facing sales materials including presentations, collateral, case studies and videos 
  • Build and update a portal of sales materials that can be branded by partners for their use and work with partners to develop targeted materials, as required 
  • Identify opportunities for joint PR and content development with partners and work with colleagues to execute successfully 
  • Complete Librestream listings on partner websites and work with demand gen to integrate lead management  
  • Identify and execute strategies that engage influencer partners such as McKinsey/ Deloitte in conjunction with the PR team 
  • Work with BD on a process to track, manage and measure partner-related leads and programs 
  • Work with business development (BD) to develop ideal profiles and regions for potential partners such as resellers or referral partners 
  • Create and launch channel prospecting campaigns that proactively target ideal partner profiles and regions  
  • Developmanage and measure a co-op marketing program and budget  

 

Skills 

  • Strong written and verbal communication skills 
  • Strong presentation skills 
  • Project planning and management 
  • Adept at learning new technologies  

Experience with tools such as: 

  • MS Office platform including PowerPoint, Word, Excel 
  • Knowledge of video and picture editing software such as Adobe 

 

Background 

Experience: 5-7 Years of Experience in Partner Marketing  

Education: Business or related degree 

Senior Machine Learning Engineer

Librestream is adding a senior machine learning engineer to our core team that designs, implements and supports our rapidly expanding digital field worker product portfolio and customer base. Librestream is a fast-growing company that develops leading-edge remote expert, digital work instruction, augmented reality and field intelligence solutions. Hosted on a wide variety of mobile and wearable devices, customers rely on Librestream products to operate in extreme network and environmental conditions around the world.

Candidates should have at least ten years of industry experience designing and implementing full stack web solutions combined with exposure to conventional mobile and/or desktop application development. You will be working with a constantly evolving set of new technologies so you must have a passion for technology and a desire to learn. We’re looking for candidates that are great problem solvers, enjoy being challenged, communicate well and have the knowledge, dedication and attention to detail required to create secure, robust and scalable solutions.

GENERAL RESPONSIBILITIES:

· Applied research, implementation, testing and training of features utilizing machine learning services

· Full stack web development and maintenance

· Develop, test, debug and support new and existing software products for mobile, desktop, server and cloud server platforms

· Provide technical guidance to more junior level developers.

· Develop test software for development, validation, customer support and production purposes

· Software test and verification

REQUIREMENTS:

· Diploma in Computer Science, Computer Engineering or a related field (or equivalent experience)

· 10+ years of experience as a full stack web developer with a good understanding of web application architecture

· 2+ years of experience in data science areas of artificial intelligence, computer vision or natural language processing

· Experience with cloud-based ML, AI, data analytics such as Azure Cognitive Services/Google Cloud AI/IBM Watson/Amazon Machine Learning

· 2+ years of experience in video streaming technologies

· Expertise with Java, JavaScript, HTML5, CSS, REST, SQL

· Expertise with Javascript frameworks such as React, Angular or Polymer

· Experience with C/C++/C#

· Experience with SQL database design

· Familiarity with building large-scale services on AWS and/or Azure cloud platforms

· Strong problem solving and debugging skills

· Hands-on self-starter with proven ability to craft robust, secure, maintainable code

· Effective communicator able to work well with other team members

DESIRABLE:

· Experience with Node.js, Elasticsearch, Redis, Linux server deployment

· Application development experience on one or more of iOS, Android and Windows platforms

· Development experience on wearable computers (e.g. Android-based, Microsoft HoloLens)

· Experience with any of the following: Xamarin, XCode, MySQL (or similar), OpenGL, build/test automation, user interface design, web API creation, IoT solutions

· AR development experience with Vuforia/ARCore/ARKit

· Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms

· Familiarity with Azure DevOps

Full-time Position

Location: Librestream Headquarters, 895 Waverley Street, Winnipeg, MB, Canada R3T 5P4

Content Specialist

Librestream is a fast-growing company with a globally deployed industrial Augmented Reality platform. Frontline workers in 120 countries use the Onsight AR platform on wearables and mobile devices every day to accelerate problem solving and capture data for AI-based machine learning.

As Content Specialist, you will identify content needs and opportunities and produce content for a broad variety of marketing channels including but not limited to website, email marketing, social media, product descriptions, videos, blogs, whitepapers, bylines, e-books, and paid advertising. You are responsible for planning and producing a thoughtful and steady cadence of content that is compelling, clear, consistent, and aligned to the overall brand strategy

 

Responsibilities:

· In coordination with the marketing team, create and maintain a content production calendar, with an organized schedule of cadenced messaging needs

· Translate data, insights, brand objectives and business goals into content strategies and campaigns

· Able to synthesize ideas, strategies, and creative visions into clear, compelling, and consistent copy for all marketing elements

· Produce well-researched and complementary content for multiple channels (website, email marketing, social media, offering descriptions, videos, blogs, whitepapers, e-books, paid advertising, etc.)

· Ensure copy and content quality, accuracy and alignment to defined business and audience goals

· Use SEO strategies in writing to maximize online visibility in search results

· Able to differentiate messaging for different audience segments while maintaining a clear brand voice

· Assist with various PR-related storytelling content needs as required

· Build and maintain strong working relationships across all departments internally

· Develop measures of success and plans to update and optimize content over time

Experience and Skills:

– 3-5 years of relevant work experience

– Strong copywriting and storytelling, editing, and proofreading skills (relevant examples required)

– At least 2 years of experience writing for software, tech or manufacturing industry

– Ability to find and write for angles that will resonate with varied audiences across varied mediums

– A creative thinker

– Knowledge of SEO best practices

– Strength to own projects and show accountability

– Ability to work cross-functionally internally and with external partners, customers, etc.

– Ability to work on multiple projects with different objectives simultaneously

– Ability to operate effectively in a fast paced, deadline-driven environment

– Works well on a team and independently

– PR experience a bonus

Account Executive

Librestream is a fast-growing company with a globally deployed industrial Augmented Reality platform. Frontline workers in 120 countries use the Onsight AR platform on wearables and mobile devices every day to accelerate problem solving and capture data for AI-based machine learning.

The role of an Account Executive consists of both New Logo (Acquisition) Sales and development / growth of the existing Client Base.

· Prospect into enterprise accounts via phone, email, social selling, and other creative approaches.

· Build positive professional relationships with clients while working in collaboration with internal team members in Inside Sales, Marketing, Customer Success, Sales Engineers, Support and Product, in order to provide impressive solutions leading to impressive results for our clients.

· Help potential customers see and define the scope of the issues in their business and deliver software and consulting solutions that empower these organizations to enact real change.

· Use research, creativity, and analysis to craft and deliver highly relevant presentations to clients via online meetings or by means of travel to on-site meetings and conferences.

· Learn and use the economic and data concepts that relate to our services and the situations of our clients.

· Generate sales through outbound prospecting, channel sales, and inbound leads

· Some travel required

Requirements

· Must be a US citizen

· 5+ years experience with consultative and solution-based software sales

· Demonstrated history of quota achievement in a competitive environment

· Energetic, optimistic, and entrepreneurial

· Desire to work in a mature, sophisticated, and professional sales culture

· Excellent communication skills, both verbal and written

· Ability to positively adapt to change in a highly dynamic work environment

· Outstanding written and verbal communication, presentation, and time management skills

· Bachelor’s degree highly desired

Sales Engineering Manager

Librestream is a fast-growing company with a globally deployed industrial Augmented Reality platform. Frontline workers in 120 countries use the Onsight AR platform on wearables and mobile devices every day to accelerate problem solving and capture data for AI-based machine learning.

Summary

The Sales Engineering Manager is responsible for hiring, mentoring, and assessing Sales Engineers as it relates to their pre-sales and account management responsibilities.

Responsibilities
 

  • Lead the Sales Engineering team in following sales methodology and best practices 
  • Provide ongoing mentorship to sales engineers to teach technical and non-technical pre-sales techniques for securing new clients, managing customers, and account expansion to support upsell. 
  • Augment the team’s technical depth with hands-on knowledge and experience, plus the ability to “get in the game” when situations require. 
  • Conduct reviews of technical capabilities to ensure sales engineers reach and maintain required technical knowledge and to effectively perform their pre-sales duties 
  • Provide mandatory performance reviews, handle personal issues, competitive losses/wins, and personal/professional developmental opportunities. 
  • Assess skill sets and provide ongoing coaching and feedback to team members in order to meet objectives and reinforce sales methodologies 
  • Support both Sales and Customer Success teams with their sales campaigns and customer management activities in order to ensure high rate of success and achieve revenue targets, by assessing customer information, identify and address problem areas, formulate relevant solutions, and present solutions effectively. 
  • Present technical information about Librestream’s products and services, and conduct product demonstrations. 
  • Collaborate with Sales management to identify opportunities to improve upon and standardize best practices in Sales and Customer Success relationship
     

Requirements
 

  • Bachelor’s Degree or equivalent experience  
  • 8+ years of experience in a customer facing role 
  • 3+ years of managing a team of sales engineers 
  • 5+ years of experience with SaaS products 
  • Strong experience in system integration and solution architectures in cloud and on-prem environments.  
  • Experience in IoT, AI, machine learning, web stack development, and data structures is a strong plus. 
  • Proven ability to communicate effectively in presentations in person, via telephone, and through remote conferencing with executive level customers, direct reports, and the senior leadership team 
  • Ability to teach ways to identify new and existing opportunities through basic consultative selling methodology 
  • Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously 
  • Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards customers and co-workers