Our Story

digitizing the worker's day

The year is 2003. Camera phones just made their debut, and the rise of mobilization was rapidly growing. It was also the year the founders of Librestream identified a common vision that still guides the company today. A vision to empower workers with technologies that help them rapidly diagnose, inspect, and maintain assets anywhere in the world.
This vision came out of the team’s deep roots in manufacturing where they witnessed the high costs and delays caused by inefficient communications. Often, teams waited a day for specialists to arrive onsite to see the issue resolved within 15 minutes. There had to be a better, more efficient way.
Out of their experience came the Onsight Augmented Reality Service Platform. Onsight is built for workers to collaborate virtually and access content from the world’s toughest environments and for the most demanding enterprises. Installed globally, Onsight delivers measurable business outcomes including increased aircraft availability, accelerated product delivery, and faster issue resolution. Librestream continuously innovates to digitize the worker’s day.

Our Timeline

Begins when we asked:
How can we help workers rapidly diagnose, inspect and troubleshoot assets?

Invented technology to virtually collaborate with remote experts and access augmented content.

Launched the world's first mobile virtual presence platform connecting remote workers and experts.

Connected the world's most extreme environments with Ex-Certified Rugged Smart Camera devices.

Optimized performance in ultra low bandwidth environments for augmented collaboration.

Released military grade security and firewall traversal services.

Expanded to smart devices, used by field service teams.

Recognized as the leading video enterprise solution in the market.

Customers recognized as innovators for achieving results using virtual presence.

Connected specialty video and test devices in live collaboration sessions as part of IoT.

Expanded virtual and augmented capabilities to smart glasses and wearables for hands-free collaboration.

Launched next generation of pioneer rugged smart camera with expanded augmented reality capabilities.

Announced the world's first multi-purpose industrial wearable with integrated thermal imaging camera.

Introduced specialized content solution for industrial teams to create, access, manage, and share content securely.

Expanded the Onsight Augmented Reality Service Platform with paperless digital work instructions for consistent procedures.

Where else will this idea lead?

Awards

Board of Directors

John Bishop
Geoff J. Catherwood
Steve B. Peri
James A Richardson
Kerry Thacher
Hai Tran-Viet
Charles Vaslet
Ben Weinberger

Management

John Bishop

President & CEO

Jereme Pitts

Chief Operating Officer

Paul Cadieux

Chief Financial Officer

Marieke Wijtkamp

SVP, Marketing

Charlie Neagoy

SVP, Customer Success

Bill Gillanders

VP, Engineering

Kent Wotherspoon

VP, Software Development

Jon Newman

VP, Product Management

Tim Harader

VP, Business Development

Dan Flynn

VP, North American Sales

Michael Murphy

VP, Emerging Markets

Dean Woods

VP, Global Account Development

Paul Rogan

Corporate Controller

Careers

We are always seeking high energy and talented people to continue expanding our products and services in the global enterprise collaborative video market. If you are interested in working at a fast-paced, high growth entrepreneurial company, Librestream may be the place for you.

Please forward your resume by email to Librestream Careers.

Software Developers (Full Stack)

Librestream is adding developers to our core team that designs, implements and supports our rapidly expanding digital field worker product portfolio and customer base. Librestream is a fast-growing company that develops leading-edge remote expert, digital work instruction, augmented reality and field intelligence solutions. Hosted on a wide variety of mobile and wearable devices, customers rely on Librestream products to operate in extreme network and environmental conditions around the world.

Candidates should have at least three years of industry experience designing and implementing full stack web solutions combined with exposure to conventional mobile and/or desktop application development.  You will be working with a constantly evolving set of new technologies so you must have a passion for technology and a desire to learn.  We’re looking for candidates that are great problem solvers, enjoy being challenged, communicate well and have the knowledge, dedication and attention to detail required to create secure, robust and scalable solutions. 

General Responsibilities : 

  • Full stack web development and maintenance 
  • Develop, test, debug and support new and existing software products for mobile, desktopserver and cloud server platforms 
  • Software defect troubleshooting and problem resolution 
  • Collaborate with support team and customers to resolve technical issues  
  • Integration of software security updates and patches 
  • Develop test software for development, validation, customer support and production purposes 
  • Software test and verification 

Requirements: 

  • Diploma in Computer Science, Computer Engineering or a related field (or equivalent experience) 
  • 3+ years of experience as a full stack web developer with a good understanding of web application architecture 
  • Expertise with Java, JavaScript, HTML5, CSS, REST, SQL 
  • Expertise with Javascript frameworks such as React, Angular or Polymer 
  • Experience with C/C++/C# 
  • Experience with SQL database design 
  • Familiarity with building large-scale services on AWS and/or Azure cloud platforms 
  • Strong problem solving and debugging skills 
  • Hands-on self-starter with proven ability to craft robust, secure, maintainable code 
  • Effective communicator able to work well with other team members 

DESIRABLE: 

  • Experience with Node.js, Elasticsearch, Redis, Linux server deployment 
  • Application development experience on one or more of iOS, Android and Windows platforms 
  • Development experience on wearable computers (e.g. Android-based, Microsoft HoloLens) 
  • Experience with any of the following: Xamarin, XCode, MySQL (or similar), OpenGL, build/test automation, user interface design, web API creation, IoT solutions 
  • AR development experience with Vuforia/ARCore/ARKit 

 

  • Experience with cloud-based ML, AI, data analytics such as Azure Cognitive Services/Google Cloud AI/IBM Watson/Amazon Machine Learning 
  • Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms 
  • Familiarity with Azure DevOps 

Full-time Position 

Location: Librestream Headquarters, 895 Waverley Street, Winnipeg, MB, Canada R3T 5P4 

Start Date: As soon as possible 

How to Apply: Please forward resumes by email to careers@librestream.com 

 

Product Designer

We are looking for a talented UI/UX Designer to create amazing user experiences for Augmented Reality, Web and mobile devices. The ideal candidate should have an eye for clean and artful design, possess superior UI/UX skills and be able to translate high-level requirements into interaction flows and artifacts and transform them into beautiful, intuitive, and functional user interfaces.

Librestream is the leader in Augmented Reality based remote expert solutions for the industrial sector. The Librestream Onsight cloud platform empowers workers to rapidly diagnose, inspect, and manage assets in even the most difficult field environments. The field worker is able to access Onsight through a wide range of wearables and mobile devices: everything from Web, iOS, Android all the way through to wearables including RealWear, Vuzix and Microsoft Hololens. 

Description 

We are looking for a UI/UX Designer to provide world class experiences enabling rapid resolution of challenging industrial problems. Key responsibilities include: 

  • Gathering and evaluating user requirements, in collaboration with product managers and engineers 
  • Illustrating design ideas using storyboards, process flows and sitemaps 
  • Designing graphic user interface elements, like menus, tabs and widgets 

To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile/AR applications, we’d like to meet you. 

Ultimately, you’ll create both functional and appealing features that address our users’ needs and help us grow our customer base. 

Responsibilities 

  • Gather and evaluate user requirements in collaboration with product managers and engineers 
  • Illustrate design ideas using storyboards, process flows and sitemaps 
  • Design graphic user interface elements, like menus, tabs and widgets 
  • Build page navigation buttons and search fields 
  • Develop UI mockups and prototypes that clearly illustrate how applications function and look like 
  • Create original graphic designs (e.g. images, sketches and tables) 
  • Prepare and present rough drafts to internal teams and key stakeholders 
  • Identify and troubleshoot UX problems (e.g. responsiveness) 
  • Conduct layout adjustments based on user feedback 
  • Adhere to style standards on fonts, colors and images 

Requirements 

  • Proven work experience as a UI/UX Designer or similar role 
  • Portfolio of design projects including Web, mobile and AR 
  • Knowledge of wireframe tools (e.g. Wireframe.cc and InVision) 
  • Up-to-date knowledge of design software (e.g. Adobe Illustrator and Photoshop) 
  • Team spirit; strong communication skills to collaborate with various stakeholders 
  • Good time-management skills 
  • BA/BSc in Design, Computer Science or relevant field 

Please apply at: careers@librestream.com 

Finance Manager

Reporting to the Corporate Controller, the Finance Manager will be responsible for maintaining and ensuring the accuracy of day to day financial transactions as well as play a key role in monthly closing and reporting processes. The Finance Manager will assist in improving processes, procedures, and internal controls as well as complete special projects and other reporting requests as needed.

Librestream’s history dates back to 2003 when the Company began developing digital transformation technology that improves service operations within the industrial sector. Deployed globally, the Onsight augmented reality service platform empowers workers to rapidly diagnose, inspect, and manage assets in even the most difficult field environments. The Onsight platform includes core AR capabilities including remote expert, digital work instructions and rich content access. 

Responsibilities: 

  • Monitor, analyze and investigate monthly variances to budget and trend analysis 
  • Prepare and post monthly journal entries 
  • Assist with ad-hoc reports and projects for finance and operations 
  • Preparation of monthly financial statements and operating reports (including Key Performance Indicators) 
  • Manage the financial planning model for the annual budget, 3-year plan and forecasts 
  • Prepare monthly sales commission and sales performance reports 
  • Inventory management 
  • Assist with the preparation of year end audit working paper files 
  • Prepare and submit required statutory tax filings 
  • Other duties as required 

Qualifications: 

  • Minimum of 3 years of related experience 
  • Strong accounting, analytical and problem-solving skills 
  • Excellent communication and interpersonal skills 
  • High level of integrity, initiative and accountability 
  • Ability to work in a fast-paced environment with minimal supervision 
  • Attention to detail 
  • Advanced Excel skills 
  • Experience with ERP systems with preference given to those with Dynamics GP and/or Budget Maestro planning software 
  • Experience with CRM software (Salesforce is preferred) 

 

Experience: 

  • CPA designation 

Language: 

  • English (Preferred) 

 

Librestream offers a competitive salary and group benefits package. 

Please forward resume with cover letter, including salary expectations by email to hr@librestream.com 

Thank you for your interest but only those selected for an interview will be contacted. 

 

Technical Support Engineer EMEA

The Technical Support Engineer must enjoy working with others, be a fast learner, have excellent technical diagnostic skills, and enjoy a fast-paced environment. We are looking for an enthusiastic individual who can handle multiple tasks and be committed to customer satisfaction. Experience in supporting software products and working with enterprise customers is required.

We are seeking high energy and talented people to continue expanding our technology products and services in the global industrial market. If you are interested in working at a fast-paced, high growth, entrepreneurial company, Librestream is the place for you.

  • Provide technical support by phone or electronically to corporate clients, business partners, and colleagues throughout EMEA
  • Respond promptly to customer inquiries in a professional manner and within stated response times
  • Troubleshoot technical problems to determine whether they are hardware, network or software related, and attempt to assess and remedy the problem with the initial call
  • Acquire proficiency in Librestream video collaboration products and services
  • Assist other support personnel as needed and maintain visibility into all active support requests to ensure timely response and proper follow-through by others
  • Coordinate field issues with Development team to drive future release functionality and updates
  • Keep detailed records of customer support cases in the corporate CRM
  • Analyze and report on defined CRM support metrics and trends
  • Participate in on-call rotation to support customers after-hours and on weekends

 

Job Requirements:

  • A relevant post-secondary degree such as Computer Science, Engineering, or Technical diploma
  • 3-5 years of experience in a technical support role
  • Experience in supporting technologies that include cloud computing, networking, video streaming, and broad platform support such as PCs, smartphones/tablets and wearables
  • Excellent communication skills – verbal & written, multilingual an asset
  • Strong ability in problem analysis and problem solving
  • Detail oriented and ability to multi-task under pressure

 

Job type: Full time

Location: Europe

Mobile and Wearable Application Developer

Librestream is adding developers to our core team that designs, implements and supports our rapidly expanding digital field worker product portfolio and customer base. Librestream is a fast-growing company that develops leading-edge remote expert, digital work instruction, augmented reality and field intelligence solutions. Hosted on a wide variety of mobile and wearable devices, customers rely on Librestream products to operate in extreme network and environmental conditions around the world. Candidates should have at least three years of industry experience designing and implementing applications on mobile phones, tablets and wearable devices. You will be working with a constantly evolving set of new technologies so you must have a passion for technology and a desire to learn. We’re looking for candidates that are great problem solvers, enjoy being challenged, communicate well and have the knowledge, dedication and attention to detail required to create secure, robust and scalable solutions.

GENERAL RESPONSIBILITIES:

  • Mobile and wearable application design, implementation, maintenance and support
  • Develop, test, debug and support new and existing software products
  • Software defect troubleshooting and problem resolution
  • Collaborate with support team and customers to resolve technical issues
  • Integration of software security updates and patches
  • Develop test software for development, validation, customer support and production purposes
  • Software test and verification

REQUIREMENTS:

  • Diploma in Computer Science, Computer Engineering or a related field (or equivalent experience)
  • 3+ years of experience developing native applications for iOS and/or Android mobile phones, tablets and wearable devices
  • Expertise with one or more of C#, Java, Swift, and/or Objective C
  • Strong problem solving and debugging skills
  • Hands-on self-starter with proven ability to craft robust, secure, maintainable code
  • Effective communicator able to work well with other team members

DESIRABLE:

  • Experience with C, C++, REST, SQL, JavaScript, HTML5
  • Highly desirable to have cross-platform development experience using Xamarin or similar tools.
  • Highly desirable to have development experience on wearable computers (e.g. Android-based, Microsoft HoloLens)
  • Experience with functional and reactive programming
  • Exposure to application development on Windows platforms
  • AR development experience with Vuforia/ARCore/ARKit
  • 3D UI using Unity or similar
  • Experience with any of the following: XCode, MySQL (or similar), OpenGL, build/test automation, user interface design, web API creation, IoT solutions
  • Familiarity with streaming technologies (voice, video, audio), networking, security, communications and the challenges of mobile platforms
  • Familiarity with Azure DevOps

Full-time Position

Location: Librestream Headquarters, 895 Waverley Street, Winnipeg, MB, Canada R3T 5P4

Start Date: As soon as possible

HOW TO APPLY: Please forward resumes by email to careers@librestream.com.  Recent graduates please include a copy of academic transcripts.