Customer Use Case

Tesco: Enhancing Supply Chain Auditing with Librestream’s Onsight

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Situation

Tesco sought to enhance the consistency and efficiency of its supply chain audits across its vast global network. The onset of the COVID-19 pandemic intensified this need, as travel restrictions impeded in-person audits, necessitating a remote solution to maintain operational continuity.

Solution

Tesco implemented Librestream’s Onsight augmented reality platform, enabling auditors to conduct immersive, real-time virtual audits using smartphones, computers, or wearable devices. This allowed remote assessment of facilities with on-site staff support and tools like video markup and camera control for thorough inspections.

Results

  • Maintained full audit operations during the pandemic
  • Enabled a single auditor to conduct site visits across three countries in one day (vs. two weeks of travel)
  • Reduced travel and carbon footprint
  • Increased audit consistency and team collaboration globally
  • Enhanced efficiency of audit resources

“Librestream’s solution proved invaluable to Tesco’s ability to ensure food safety for our customers during COVID-19 and maintain a fully-deployed audit team.”

— Clare Rapa-Marley,
Head of Standards and Audit, Tesco

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