Real-time access to critical Information

Remote Expert

Ida Agentic AI

Permanent Knowledge

UNLOCK NOW

Trusted by industrial, inspection and defense leaders for over 20 years

Unlock more. Deliver faster. Perform smarter.

Empower your teams with real-time insights, AI support,
and seamless integration into your existing systems.

Expand Revenue with YourExisting Team

Give your team the tools to do more jobs, faster—and help new hires perform beyond their experience NOW

Reduce Service Operations Costs

Free your best people for revenue-generating work while reducing costly repeat visits NOW

Retaining Critical Expertise

Every call, image and video is captured, indexed and searchable, so expertise stays when people leave NOW

Latest capabilities

What’s new in Onsight NOW

Ida, agentic AI
Ask by chat or voice. Ida finds answers in your manuals, past jobs and videos, brings in the right expert and triggers next steps such as reports or emails.
Onsight NOW for Microsoft Teams
Start expert sessions from Teams. Teams handles the conversation; Onsight NOW keeps the images, recordings and transcripts as a permanent, searchable record.
Video indexing
Every recorded session becomes reusable know-how. Ask a question and jump straight to the moment that answers it.
Built for integration
Send field evidence straight into ServiceNow cases, and connect Salesforce, Dynamics 365, SAP and your ticketing tools.
Defense-grade security
Built on Microsoft, with private AI that never trains public models on your data, and FedRAMP and IL4/5 credentials.

Solve it once. Find it NOW

Onsight NOW brings remote expert support, Ida agentic AI and permanent knowledge together in one secure platform.

Reach the right expert from MS Teams, let Ida find answers in your manuals, past jobs and videos, and turn every session into searchable know-how that flows straight into your service systems.

Explore our Capabilities