First Look: Onsight NOW
Employees spend up to 30% of their time waiting or looking for answers. For workers operating, maintaining, or repairing high-value assets, getting answers faster is a game-changer. See how.
Read moreService Intelligence Platform
Industrial Digital
Assistant and AI Knowledge Solutions
Onsight NOW sets a new standard for self-service information access. Say goodbye to paper manuals and clunky web searches and hello to a new era of limitless knowledge.
Trusted by leaders in industry for 20 years
Your workforce, more capable
Speed time to resolution, reduce cost per incident, and improve productivity across operations.
AI-Powered Self Service Knowledge
Put critical knowledge in the hands of your frontline workers NOW
Preserve Organizational Expertise
Preserve and share institutional knowledge and expertise NOW
Collaboration & Guidance
The most advanced collaboration, work instruction, and visual guidance NOW
Industrial Digital Assistant (Ida)â„¢
Introducing Ida, our Industrial copilot, designed to empower Field Service workers with instant access to critical information. Ida streamlines operations by delivering precise answers to questions curated securely from documents and data sources across the enterprise.
Reduce the time your team spends searching through manuals, apps or databases. With Ida, workers get the information they need quickly, so they can get back on task.
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Unleashing Private AI for Industrial Enterprises
The use of open LLMs poses significant security and privacy risks, leading many organizations to limit or prohibit employee access to generative AI tools.
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Addressing The Top 5 Concerns of Field Service Workers
We’ll delve into these issues and discuss how technology and organizational strategies can offer solutions to enhance the overall field service experience.Â
Read moreThe Power of Self-Service Knowledge with Generative AI
The integration of self-service knowledge powered by the combination of cognitive search and generative AI, emerges as a transformative force.
Read moreWhy Capturing Knowledge Now Is Critical for Field Service Workers
Capturing critical knowledge that remains hidden in the minds of experienced professionals and making it accessible is vital.
Read moreBreaking Language Barriers: Empowering Global Teams with AI-Powered Multilingual Support for Frontline Workers
The importance of an interconnected workforce cannot be overstated, as it plays a vital role in delivering seamless support services across the globe
Read moreCustomer Use Cases
ASK Chemicals
Volvo Trucks Offers Remote Repair and Maintenance
Safran – Delivers Real-Time Visual Support
National Oilwell Varco – Increase Effectiveness of Service Technicians
SGS Develops QiiQ to Offer Remote Inspections
TESCO – Using AR to Increase Supply Chain Auditing Capabilities
Let’s Roll: Renault Trucks Uses Librestream Onsight to Cut Costs and Boost Commercial Vehicle Uptime
![Colgate-Palmolive [external article]](https://librestream.com/media/colgate_LIB-web_1000x1000_use-case-1-600x600-c-center.jpg)
Colgate-Palmolive [external article]
![Pratt & Whitney [external article]](https://librestream.com/media/PWC_LIB-web_1000x1000_use-case-1-600x600-c-center.jpg)
Pratt & Whitney [external article]
![Norwegian Hull Club [external article]](https://librestream.com/media/Norweigan-Hull-Club_LIB-web_1000x1000_use-case-1-600x600-c-center.jpg)
Norwegian Hull Club [external article]
![Rolls-Royce [external article]](https://librestream.com/media/Rolls-Royce_LIB-web_1000x1000_use-case-1-600x600-c-center.jpg)
Rolls-Royce [external article]
![Orica [external article]](https://librestream.com/media/Orica_LIB-web_1000x1000_use-case-1-600x600-c-center.jpg)
Orica [external article]
30
%
INCREASE IN WORKFORCE PRODUCTIVITY
50
%
REDUCTION IN TIME TO SOLVE TIER 1 ISSUES
8
+