Rolls-Royce: Enhancing Engine Support with Remote Inspection Technology

During the COVID-19 pandemic, Rolls-Royce faced challenges in conducting on-site engine inspections due to global travel restrictions. This necessitated a solution that would allow for effective remote training and inspection capabilities to ensure continued support for airline customers. 

Rolls-Royce implemented Librestream’s Onsight Connect platform, enabling real-time, secure video communication between trainers and airline engineers. This technology allowed trainers to guide engineers through complex inspection procedures remotely, using tools like ultrasound probes and borescopes, with features such as screen annotations and image capture for thorough evaluations. 

• Airlines conducted remote inspections, avoiding the need to transport engines for evaluation.
• For instance, Air China cleared seven engines for continued service, eliminating a 2,700-mile round trip for inspections.
• The technology facilitated humanitarian missions; Neos Airlines used it to inspect engines, enabling flights to deliver medical supplies during the pandemic.
• Expanded training capabilities, with multiple airlines completing remote inspection training sessions, reducing aircraft on ground (AOG) incidents.