Onsight Enables Remote Inspection for Auditors

Industry Solution

Onsight Enables Remote Inspection for Auditors

Before digital technologies became available, testing, inspection, and certification (TIC) organizations primarily offered in-person services that included days of travel and increased asset downtime for their customers. Seeing this as an area of waste reduction, TIC companies are adopting augmented reality solutions to offer remote inspection services to their global client base.

A survey found that 40-60% of TIC organizations will incorporate digital technologies including remote assistance software to improve service quality and efficiency in the next 10 years. Using technologies like Onsight Connect, TIC organizations can conduct thorough remote inspections from anywhere in the world and offer clients the unique opportunity to develop a knowledge base for their workplace while remaining compliant with local laws.

With the remote assistance software, a qualified auditor can connect with the customer on a live video call using their compatible smart device. The inspector can use advanced capabilities like telestration, IoT, and AI to tag relevant areas and effectively collaborate with the customer working in the field. Teams can also record an Onsight remote inspection for internal training purposes. This ability to create, access and share content with off-site experts provides a comprehensive and collaborative virtual inspection experience.