Military Operational Support & Sustainment


Deployed across a wide range of military operations, Onsight creates a live virtual presence for military teams to perform high velocity maintenance on equipment and weapon systems. Teams can combat the shrinking pool of experts by instantly leveraging remote subject matter experts (SME) and record troubleshooting and collaboration sessions to create a knowledgebase of content.

Onsight has been used in a variety of projects within the military including:

  • The Air Force’s Joint Engineering Disposition Infrastructure (J.E.D.I) program. This program allows SME’s to provide expertise to support remote aircraft sustainment, inspection and diagnostics teams at various Air Force bases.
  • The Weapons of Mass Destruction – Civil Support Team (WMD-CST): The WMD-CST team connects with remote experts through the Onsight rugged smart camera to provide visuals of potentially hazardous environments.

Military cases include:

  • Perform a pre-inspection before depot maintenance to coordinate parts needed in advance - returning aircraft to service faster.
  • Collaborate with remote SME’s to maintain trucks and other heavy assets on the base - shrinking repair time.
  • Bring in external engineering expertise immediately to resolve complex repairs and maintenance issues.
  • Solve issues in the field using secure live video over a satellite network to collaborate with engineers on base.
  • Combat shrinking expert pool using Onsight to record collaboration sessions to build a knowledge base to retain knowledge and for future training efforts
Leverage Experts Provide flight line and field sustainment personnel instant access to remote SME’s to help assess and fix an equipment issue.
Increase Operational Efficiency Leverage remote SME’s instantly and without the requirement to have them travel to support. Instant remote expert “eyes on” an issue significantly improves time to fix rates.
Capture and Share Knowledge All troubleshooting collaboration sessions can be recorded and used for knowledge exchange and training sessions.

Other Solutions

Collaboration Platform

Onsight Flow

Custom digital work instructions for paperless procedures.

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Onsight Workspace

Specialized industrial content management solution.

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Onsight Cube

Industrial wearable for hands-free collaboration in extreme environments.

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Onsight Connect

Collaborative remote expert video software for smartphones, tablets, smart glasses and computers.

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Onsight Smartcam

Onsight Rugged Smart Camera for remote collaboration in highly secure and rugged environments.

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Onsight Hub

Connect and share visuals from external cameras and instruments.

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Onsight Embedded

Software Developer Kit (SDK) and API's to integrate with an existing workflow app.

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Onsight Manager

Control and manage security, bandwidth, and privacy settings. Access usage analytics and custom branding features.

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