Scheduled Maintenance

Wednesdays
CST/CDT: 10:00 p.m. - 12:00 a.m
GMT/GMT+1: 4:00 a.m. - 6:00 a.m
EST/EDT: 11:00 p.m. - 1:00 a.m.

Services Affected
The updates cover the Onsight hosted platform including Onsight Platform Manager, SIP Service and TeamLink.
Please note that Onsight TeamLink may experience interruptions in service during this Maintenance period.

If you have any questions or concerns, please email Support or phone at +1.204.487.0612 or 1.800.849.5507.

TECHNICAL SUPPORT SERVICES

Librestream provides technical help desk support by email and phone. For Onsight branded hardware, you can contact the help desk to access warranty services using an RMA. All support inquiries are tracked with ticket numbers, which you are encouraged to request for ongoing follow-up.

TRAINING, DEPLOYMENT AND ADOPTION (TDA) SERVICES

To maximize your Onsight deployment, Librestream provides customized training, deployment and adoption services. These services include assistance such as project planning, communications materials, training material development and delivery, and usage reporting and analysis. Customers with TDA programs in place access a rich library of training documents, video, and launch materials. Contact us to learn more.

CUSTOM BRANDING SERVICES

Customers create a unique experience for their internal and external stakeholders through the Powered by Librestream customer branding service. Your brand will be visible immediately to your teams, customers, or supply chain partners while interacting with the mobile apps. For an even more tightly integrated experience, integrate Onsight within your own application.  Contact us to learn more.

Release Bulletins

View Past Releases

Onsight Platform Release v9.2

Expanded Language Support

French and Chinese (Simplified) are now supported in OPM Client Communications, Onsight Connect on Windows, Smartphones, and Tablets.

ONSIGHT CUBE Direct WI-FI Connection with iOS Devices

Connect your iOS device directly to the Cube without the need for existing wireless infrastructure. Requires a cellular network for Onsight and call services when directly connecting via Wi-Fi with the Cube.

Onsight Cube File Management

Onsight Connect now provides integrated file management for images and recordings captured and stored directly on the Cube

ONSIGHT Cube Power Management

Cube Power Off Timeout setting added for power management. When the Cube is not the active Video Source but is still paired with the host device, you can now configure when the Cube powers off after being idle.

Bluetooth Headset Audio Improvements for Smartphones

Improved audio quality over Bluetooth headsets.