CST/CDT: 10:00 p.m. - 12:00 a.m
GMT/GMT+1: 4:00 a.m. - 6:00 a.m
EST/EDT: 11:00 p.m. - 1:00 a.m.
The updates cover the Onsight hosted platform including Onsight Platform Manager, SIP Service and TeamLink.
Please note that Onsight TeamLink may experience interruptions in service during this Maintenance period.
TECHNICAL SUPPORT SERVICES
Librestream provides technical help desk support by email and phone. For Onsight branded hardware, you can contact the help desk to access warranty services using an RMA. All support inquiries are tracked with ticket numbers, which you are encouraged to request for ongoing follow-up.
TRAINING, DEPLOYMENT AND ADOPTION (TDA) SERVICES
To maximize your Onsight deployment, Librestream provides customized training, deployment and adoption services. These services include assistance such as project planning, communications materials, training material development and delivery, and usage reporting and analysis. Customers with TDA programs in place access a rich library of training documents, video, and launch materials. Contact us to learn more.
CUSTOM BRANDING SERVICES
Customers create a unique experience for their internal and external stakeholders through the Powered by Librestream customer branding service. Your brand will be visible immediately to your teams, customers, or supply chain partners while interacting with the mobile apps. For an even more tightly integrated experience, integrate Onsight within your own application. Contact us to learn more.
Onsight Maintenance Release v9.1
Telestration Thickness Control
Supported by all Onsight clients, adjust the thickness of live Telestration during a call and playback. Telestration in recordings and images will be saved with the thickness setting used in the call.
Includes Bug Fixes, refer to client release notes for details.