Winter 2020

New Features

Onsight Connect for Windows – Screen Sharing

Librestream is pleased to add screen sharing capabilities to Onsight Connect for Windows. Screen sharing allows instant access to resources such as videos, office backend services, documentation, schematics, and other 3rd party systems to workers when engaging with remote experts in Onsight calls. (Available for Enterprise and Pro users.)

Onsight Connect – UI Refresh

All Onsight apps have received a modern User Interface update to Onsight’s latest brand refresh in order to provide an enhanced user experience. View UI Refresh


Natural Language Processing – Updated Language Support

Supported languages include: Bulgarian, Catalan, Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, Finnish, French, French (Canada), German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, and Turkish.

Released Versions

Onsight Connect




Onsight Platform Manager11.4.1.10788
Onsight Platform Manager – On Premises11.4.1.10788


Resolved Issues


3516System Health – Workspace status is now correctly displayed when without a network connection.
7091iOS recorded video plays correctly when played back on other devices.



Onsight Connect for Windows

6419Incoming calls are now received after idle period. (Cisco Expressway and On-Premises)
6459Cube illumination button is now enabled in Capture mode.



Onsight Connect for iOS

6536 Apps on ARM64e CPUs and iOS v14.2 installed by MDMs fixed.
6844Local network permission is displayed correctly for calls.


Onsight Connect for Android

5690Enable Noise Suppression UI duplication fixed.
6977English and Japanese – ‘Search’ string is no longer displayed at the same time.


Onsight Connect for Vuzix

7099App now launches for French or Japanese localization based devices.



Onsight Platform Manager

4118Custom Email (SMTP) for branded customers.
4688License count totals are correctly displayed.
4694SSO login preference correctly set by URL parameters.
4770Heat map – GPS coordinates for unknown IP addresses tagged ‘QT’.
5999SSO Notification emails now sent to OPM administrators.
6684Selecting ‘Reports tab’ time out fixed.
6685Exporting ‘User report’ error fixed.
6705Pressing ‘New User’ error fixed.
6708SSO login error undetermined location fixed.
6715Custom Field truncation error fixed.
6708SSO login error undetermined location fixed.