Winter 2020

New Features

Onsight Connect for Windows – Screen Sharing

Librestream is pleased to add screen sharing capabilities to Onsight Connect for Windows. Screen sharing allows instant access to resources such as videos, office backend services, documentation, schematics, and other 3rd party systems to workers when engaging with remote experts in Onsight calls. (Available for Enterprise and Pro users.)

Onsight Connect – UI Refresh

All Onsight apps have received a modern User Interface update to Onsight’s latest brand refresh in order to provide an enhanced user experience. View UI Refresh


Natural Language Processing – Updated Language Support

Supported languages include: Bulgarian, Catalan, Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, Finnish, French, French (Canada), German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, and Turkish.

Released Versions

Onsight Connect




Onsight Platform Manager
Onsight Platform Manager – On Premises


Resolved Issues


3516 System Health – Workspace status is now correctly displayed when without a network connection.
7091 iOS recorded video plays correctly when played back on other devices.



Onsight Connect for Windows

6419 Incoming calls are now received after idle period. (Cisco Expressway and On-Premises)
6459 Cube illumination button is now enabled in Capture mode.



Onsight Connect for iOS

6536  Apps on ARM64e CPUs and iOS v14.2 installed by MDMs fixed.
6844 Local network permission is displayed correctly for calls.


Onsight Connect for Android

5690 Enable Noise Suppression UI duplication fixed.
6977 English and Japanese – ‘Search’ string is no longer displayed at the same time.


Onsight Connect for Vuzix

7099 App now launches for French or Japanese localization based devices.



Onsight Platform Manager

4118 Custom Email (SMTP) for branded customers.
4688 License count totals are correctly displayed.
4694 SSO login preference correctly set by URL parameters.
4770 Heat map – GPS coordinates for unknown IP addresses tagged ‘QT’.
5999 SSO Notification emails now sent to OPM administrators.
6684 Selecting ‘Reports tab’ time out fixed.
6685 Exporting ‘User report’ error fixed.
6705 Pressing ‘New User’ error fixed.
6708 SSO login error undetermined location fixed.
6715 Custom Field truncation error fixed.
6708 SSO login error undetermined location fixed.