One of the largest automotive repair companies in the USA, Gerber Collision & Glass has developed a reputation as being an industry innovator. When Gerber wanted to find a way to leverage their skilled appraisers and improve customer service, they looked to Librestream for a solution. Using Librestream’s Onsight mobile collaboration solution, Gerber launched an internal Centralized Appraisal Program (CAP) as a pilot initiative to measure the results of this new concept.

 

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