Librestream, leader in virtual presence systems for enterprise video collaboration, announced the latest 7.0 release of the Onsight platform. Recently selected by Frost & Sullivan as the top video collaboration solution in the manufacturing industry, Onsight is now deployed globally on over 10 million smartphones, tablets, and computers, bringing immediate visibility of issues to remote experts with live collaboration from the field.
Frost & Sullivan awarded Onsight top honors for video collaboration within manufacturing and service in North America as part of its independent Best Practice award program
“We conducted an independent analysis of the best video collaboration solutions in the market and selected Librestream for the 2015 Customer Value Leadership Award,” shared Sonia Francisco, Frost & Sullivan. “The breadth of the Onsight collaboration platform, advanced capabilities to collaborate on ‘things’, and ability to deliver best-in-class performance even in low bandwidth environments, distinguishes Librestream from competing offerings in this space. With the Internet of Things (IoT) opportunity driving high value to enterprises, we expect Librestream will play a very significant role.”
Manufacturers, energy, public sector, and field service operations use Onsight to collaborate between engineers, field service workers, suppliers, and direct with customers. This direct customer service option was enhanced in Version 7.0 with custom branding options, call center workflow integration, and support for Android as well as iOS and Windows. The Windows app now supports tablet and PC use with a simple interface and camera support. Librestream’s hardened Onsight smart camera device was also enhanced to provide tighter integration with industry standard video conferencing and TelePresence.
Kerry Thacher, President & CEO of Librestream, added, “Market demand for video collaboration technologies has grown significantly in the past 12-18 months due to skill shortages and continued financial pressure for efficiency within operations.” He continued, “We were very pleased to receive the Frost & Sullivan award and continue to enhance the Onsight platform to facilitate video collaboration in the field for our customers.”