As part of the Internet of Things (IoT), enterprises are empowering field service teams, central support call centers, and customers directly with live video collaboration capabilities. Proven to improve first-time-fix rates, reduce return visits, and shorten service resolution time, Onsight can be used as a stand-alone application or embedded into an existing workflow tool or system.
Across industries, teams specialized in inspecting assets and processes are challenged by the shortage of experts. To leverage these specialists, organizations are deploying the Onsight platform to enable remote video inspections.
Many enterprises have implemented videoconferencing or TelePresence solutions within their operation to facilitate face-to-face meetings. Librestream extends this collaboration from the non-traditional office environments to provide mobile video from the manufacturing plant floor, oil rig, utility line, supplier facility or directly with customers.