Recently, our customer Pratt & Whitney Canada, was featured in Rotor and Wing International, as part of a group of innovative engine manufacturers taking proactive steps to integrate new technologies to refine their service.

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“The company now is rolling out to field reps Onsight collaboration to connect with aircraft technicians and remote specialists and enable rapid diagnosis and resolution of field issues. Swail said the system provides a live, interactive link between the customer, field reps and the P&WC customer engineer and allows the capture of high-quality video and images even in low-bandwidth areas where Wi-Fi and cellular signals are weak.”

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